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We have well known and highly regarded clients in our portfolio. Here are some case studies of our work but we'd rather they told you their stories in their own words, so you can decide if we live up to our reputation. Get in contact to find out more

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The nation's favourite chemists and have been for over 100 years. The Property Team asked Broadwater to support them with the team set up for a major stores development project.


What was the challenge?

Working with their brand partners, Boots were undertaking a major programme to refurbish every store in the UK and ROI with a transformed shopping experience for customers shopping their cosmetics ranges in store. The team identified that the delivery of that scale of change with such a diverse internal and external stakeholder group would require a game-changing team set up. Broadwater designed and delivered a team build event for over 150 suppliers, strategic partners and internal colleagues across multiple functions. A blend of facilitated discussion and experiential learning, the assignment significantly moved this group forward both as a team and individuals.

What was the impact? 

  • Increased collaboration, recognition of diversity within common purpose, instilling an open mindset for recognising interdependencies  d sharing of feedback and focused on continuous improvement.

  • Greater confidence from people to have performance related conversations

  • A change in communication style driving better results sustained over the duration of the programme and beyond.


What the client thinks

Excellent! And just want to say thanks again to the team. We're hearing lots of positive feedback from some very engaged people :-) Graham Aldous Programme Lead

/// Boots

JCB Finance

JCB Finance

Providers of financial solutions for clients predominantly purchasing or leasing equipment from the global leader in plant and vehicle production.    


What the work is

JCBF are a very successful business providing a high level of service to their clients. As part of their growth drive Broadwater were engaged to support the board sales and project teams.

Broadwater worked with the Executive leadership team to help build relationships and consensus around the organisational plan. Following this input Broadwater designed and delivered a sales team offsite to build energy and understanding around an exciting new strategic approach.


What the impact was

  • Real and measured engagement across the sales division

  • Leaders role modelling excellence into their teams

  • Greater synergy and support between field and support functions 


What the client thinks

Looks to me like you got a 17 out of 18 hit rate, so I would chalk that up as a success! Rob Heldreich Finance Director

/// JCB Finance

Kuehne + Nagel


One of the world’s biggest logistics companies. The Consumer and Retail Division provide supply chain solutions for some of the biggest companies in the UK with over 4000 employees it’s a major business in its own right.


What the work is

Broadwater were engaged to work with the Senior Leadership team to help build bridges between departments to encourage sharing of solutions resources and information. The goal was to break down functional silos to help the business grow profit and customer satisfaction.

Broadwater interviewed all the senior team and conducted a series of leadership programmes cascading the message down the management community.


What the impact was

  • Real and evidenced cross functional working

  • A Leadership community committed to a common cause

  • UK’s most successful Division driving sales and profit forward.

  • Leaders visibly role modelling a collaborative culture


What the client thinks

The first programme made a real difference for our senior team. So we hired Broadwater again. Many times in fact. Mark Jenkins Managing Director

/// Kuehne + Nagel



A few years ago several of us went on course to get a coaching qualification – it inspired us to develop our own . So we did. 


What is it?

A Coaching & Mentoring Development programme aimed at managers/leaders who coach, wishing to stretch their thinking and get a qualification. Accredited through the ILM it is active and participative with a lot of coaching practice where you’ll get observation and feedback

It does what it says on the tin – it will develop you as a coach/mentor


What's  the impact?

  • In our 2nd programme, 50% of the participants were there as a result of recommendation from someone on the 1st.

  • Alumni are making a difference in their businesses and with their coachees

  • Alumni are reporting growth in confidence in their coaching, being more flexible and moving into areas of conversation they wouldn’t before. 


What the client thinks

The balance between theory and practice was just right. We had some great, thought provoking discussions and a good mix of support and challenge in the practice coaching sessions. Suzanne Thompson L&D Business Partner, Leicester City Council 

/// ILM Coaching & Mentoring Development programme

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